"Everybody Hurts" (Write a brief reaction to the song/video.)

Listen to the song, "Everybody Hurts."
Video/Song
http://www.youtube.com/watch?v=91euxMQ0Zyg
What is the message of the song?
Is it hopeful? Is is a message of despair?
How does this song resonate with you?
Do not post your responses in the comments section.
Your take-home "Exam" and response to this post is due Friday.